System Administrators Community Representative

SUMMARY:

We are looking for a specialist in a spere of Technical Marketing to take responsibility of our online IT communities to attract and engage IT audiences. Our ideal candidate is a creative professional with a strong technical background and good writing skills, who likes helping fellow IT pros, solving complex IT problems and sharing great solutions online. Ultimately, you should be able to expand our company’s brand awareness and followers in online IT communities, as well as leads coming from these channels.

RESPONSIBILITIES:

Participate in online IT communities to increase visibility and credibility of Netwrix brand

  • Initiate discussions with IT pros and engage in existing ones about auditing IT systems, system hardening, IT security trends and best practices and other topics relevant to IT audience.
  • Monitor online IT communities for Netwrix mentions and reply to them.
  • Publish Netwrix content, such as blog posts, best practices and how-to guides, in online IT communities.
  • Ensure that vendor and product information in online IT communities is up to date.

Produce content to grow and engage Netwrix audience

  • Actively participate in content planning: suggest ideas on topics, types of content and distribution channels that would attract Netwrix target groups.
  • Produce content relevant for Netwrix target groups, e.g. technical blog posts, best practice guides, checklists, templates, how-to guides etc.
  • Whenever possible, optimize produced content for SEO.
  • Work closely with a content marketing manager, SMM manager and SEO team to coordinate content efforts.

Support product marketing team

  • Manage labs to support product marketing efforts in producing product content.

REQUIREMENTS:

  • Excellent spoken and written English.
  • Hands on experience with Active Directory, other Microsoft technologies, NetApp, VMware, Oracle DB, Cisco network devices or other technologies from the Netwrix’s stack.
  • Experience in IT administration, IT security, or software development.
  • Technical certifications are a strong plus.
  • Work experience as a technical marketing specialist is a plus.
  • BS/MS degree in Computer Science is a plus.
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